Your Telco Cellular Service is provided by Telco Communications, LLC, including its affiliates, assigns and agents (“Telco Cellular,” “Telco,” “we,” “us” or “our”). Telco Cellular reserves the right to periodically review usage levels, including voice and data usage, of Telco Cellular Service plans (“Telco Cellular Plans”) to ensure that you are not using a Telco Cellular Plan in a manner that we consider, in our sole discretion, to be in violation of this Acceptable Use Policy (“AUP”), and if such an abuse or violation is discovered to terminate or adjust the plan as appropriate. In addition, data speeds may be slowed and/or deprioritized for subscribers who we determine (in our sole discretion) have violated Sections 3 or 4 of this Acceptable Use Policy.
You agree to use the voice portion of your Telco Cellular Plan for traditional voice calls between two individuals of a duration comparable to that of the average individual customer presently utilizing a Telco Cellular Plan and will not employ methods, devices or procedures to take advantage of your Telco Cellular Plan by using the plan excessively or for means not intended by Telco Cellular. Excessive use of the voice portion of your Telco Cellular Plan is defined by Telco Cellular as use that materially exceeds the average call volume or duration used by all other Telco Cellular customers that have purchased a Telco Cellular Plan. You further agree to use the data portion of your Telco Cellular Plan for traditional Web browsing, messaging, and similar activities on the Device (as defined in the Telco Cellular Plans Terms & Conditions), and will not employ methods, devices or procedures to take advantage of your Telco Cellular Plan by using the plan excessively or for means not intended by Telco Cellular, in violation of any of the prohibitions above or below. Telco Cellular may terminate your Service or change your Service plan if, in its sole discretion, Telco Cellular determines that your use of your Telco Cellular Plan violates any of these prohibitions or is otherwise “unreasonable” or results in abuse of the Telco Cellular Plan.
Telco Cellular may limit the number of unique international phone numbers your phone will be allowed to call to 20 unique international phone numbers per 30-day Service term; based on the international destinations covered by your plan. In such event, the 20 unique international numbers count will automatically reset when your next 30-day Service term begins, unless you purchase a new Telco Cellular Plan prior to the start of your next Service term. Please visit the Telco Cellular website to learn more about the specific features and offerings regarding any international long distance services we may provide. All international long distance services included in our Service plans are handled by a third party not affiliated with Telco Cellular, and are delineated on your receipts separately from the services provided by Telco Cellular.
3. We consider your use of one of our Telco Cellular Plans to be “unreasonable” or “abusive” and therefore subject to immediate termination or adjustment if, among other things, we determine in our sole discretion that you have done (or, based on other types of behavior, you may do) any of the following:
You may use the Telco Cellular Service for lawful, proper and appropriate purposes. You may not use our Service or your Device in any way that is illegal, improper or inappropriate. A non-exhaustive list of examples of illegal, improper or inappropriate uses of our Service includes:
In addition to Telco Cellular’s right to terminate Service for non-payment, Telco Cellular reserves the right to terminate the Service immediately and without advance notice if Telco Cellular, in its sole discretion, believes that you have violated any of the above restrictions, leaving you responsible for all charges, including without limitation unbilled charges, all of which become immediately due and payable.
We may monitor the use of the Telco Cellular Service for violations of this AUP and the other materials that make up your Agreement with us. We may, without liability, remove or block all communications if we suspect a violation of this AUP or any other materials that make up your Agreement with us, or if we think it necessary in order to protect our Service, Telco Cellular or its network supplier, and/or their respective parents, affiliates, directors, officers, agents, and employees from harm.
If we believe that you have used the Telco Cellular Service for an unlawful purpose, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You consent to our forwarding of any such communications and information to these authorities. In addition, we may disclose your name, telephone number, credit card information, and other personal information, any communications sent or received by you, and any other information that we may have about your account, including but not limited to, types of service, length of service, MAC address(es), IP address(es), email address(es), registered 911 address, and all other account information, as follows: in response to law enforcement or other governmental agency requests; as required by law, regulation, rule, subpoena, search warrant, or court order; as necessary to identify, contact, or bring legal action against someone who may be misusing the Service; to protect Telco Cellular’s rights and property; or in emergency situations where disclosure of such information is necessary to protect Telco Cellular customers or third parties from imminent harm.
You may not resell or transfer your Service or provide a telephone service to anyone else by using your Telco Cellular Service or features of your Telco Cellular Service.
If you copy or alter or have someone else copy or alter the firmware or software in any way that facilitates a compromise of your Service, you are responsible for any charges that result. You may not attempt to hack or otherwise disrupt our Service or make any use of our Service that is inconsistent with its intended purpose.
You may not use or obtain our Service in any manner that avoids Telco Cellular policies and procedures. You will notify us immediately in writing if you believe that your Service is being stolen, fraudulently used, or otherwise being used in an unauthorized manner. When you notify us of one of these events, you must provide your account number and a detailed description of the circumstances of the theft, fraudulent use, or unauthorized use of Service. If you fail to notify us in writing in a timely manner, we may disconnect your Service and levy additional charges on you. Until you notify us in writing, you will remain liable for all use of our Service stolen from you and any and all stolen, fraudulent or unauthorized use of the Service up through the date notice is received by Telco Cellular.